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Check out our most asked questions and answers to them below. Our articles are written by boiler experts to help you choose the best boiler.

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FAQ’s

Check out the most frequently asked questions below.

  • How do I use needboiler.com?

    It couldn’t be easier: Just fill out the form and one of our boiler specialists will contact you to validate your requirements. Then up to three approved engineers will reach out to provide quotes for your installation needs. After selection, they’ll come evaluate the job in person before working with you within budget constraints.

  • How many quotes will you provide for me?

    We always recommend getting at least 3 quotes to get the best possible price. Once you’ve submitted your enquiry, we will put you in touch with up to 3 approved, gas safe registered boiler engineers.

  • Do I have to accept any of the quotes?

    We understand that some customers may want to seek out alternative quotes from other providers. We want you to be happy with the price we offer, so we don’t advise that you accept any quote unless you are satisfied with what was offered and agreed. Please don’t forget about asking for written quotes from our engineers as well before going ahead and buying.

  • Are the boiler quotes free?

    Yes! You are under no obligation to accept any quote you receive, and we make it easy to get quotes for your boiler replacement.

  • Who will contact me?

    When you submit your enquiry on needboiler.com, a member of our team will give you a call to confirm your details and provide any immediate follow-up required. Our system will then automatically match you with the top 3 providers in your local area.

  • What happens to my data when I submit a quote request?

    Your contact details are held with the strictest confidence, and according to our privacy policy we may share your information with a maximum of three engineers who have paid for access to view the job requirements and intend on quoting for the work.

  • Are your heating engineers gas safe registered?

    All qualified gas engineers must be Gas Safe registered for us to work with them. We’ll only work with boiler and heating engineers who are fully qualified and obtain the proper licenses, so you can feel confident that they’re completely able to legally and safely service your appliances in the UK.

  • How can I contact needboiler.com?

    To contact us, please use the Contact Us page and enquiry form, or give us a call. We will respond within 24 hours to questions and inquiries submitted by email.

  • I am a heating engineer, how do I work with needboiler.com?

    To work with needboiler.com, it’s free to sign up and there are no subscription fees or contracts. Contact us for more information about how you can work with us as a gas engineer.